Customer enquires
A customer requests a quote through a clear form on your site.
LAUNCHPOINT
DIGITAL
The Problem
When the whole business runs through one phone
Problem. Quotes are typed by hand. Enquiries scroll away in chats. Product and price lists live in your head or a spreadsheet.
The cost. Leads go cold with no follow-up. Nothing is recorded, nothing is measured, and the business can't run without you personally.
The solution. A website plus a management system that captures enquiries, structures quotes and gives you one dashboard to see it all.
Public Website
What your customers get
- Browse products or services with clear information.
- Request quotes and submit enquiries easily.
- A professional experience on any device.
- One clear path from interest to enquiry.
Management Portal
What you control
- Manage products, categories and promotions.
- See enquiries and quote requests in one place.
- Respond and follow up without losing anyone.
- Give staff secure, role-based access.
How It Works
From enquiry to quote, tracked
Captured & organised
Every enquiry is recorded in one place, not lost in a chat.
You respond
Build and send the quote, with the request tracked to completion.
Follow-up
Nothing goes cold — every open enquiry stays visible.
What 'Custom' Means
Built around your workflow, not a template
We start by mapping how your operation actually runs — what customers request, what staff do next, where things currently fall through — then build the system around that flow. Where a close reusable foundation already exists, like our Supply Platform, it can shorten the build without forcing your business to fit someone else's template.
- Customer-facing side: browse products or services and request quotes.
- Internal side: an admin dashboard your staff use to manage and respond.
- One clear workflow from first enquiry to a tracked quote.
- Scope agreed up front, so you only build what you need.
Scope
Focused on your operations
This is a custom operational system and portal shaped around how you already work — not an off-the-shelf package trying to run your company's entire finances, staffing or logistics on its own. Where you rely on dedicated tools for those, a custom system fits alongside them.
Proof
See it live — LaunchPoint Supply Platform
A reusable B2B catalogue and quotation platform with a customer-facing experience and an admin dashboard.
Customer Website
Grow Later
Add what your business needs
Built around your operation, added as you grow.
InventoryCustomer portalsOrder trackingCustom workflowsReporting
FAQ
Common questions
Ready to run your business from one dashboard?
Tell us how you handle quotes and enquiries today, and we'll suggest a practical starting point.